Online Guard Card class signups now available: click here


 

We generally run CT Guard Card courses almost every Wednesday & Saturday 8:00 a.m. to 4:00 p.m. Weekday evening courses are available upon request.

Our classes are offered at: 58 Renshaw Drive East Haven, CT 06512.

I offer on site training for Security companies in need of a large number of applicant
certifications at once.  Group & DOC discounts are available. Inquire by email or phone

Group discounts are available.
Complimentary Snacks and Drinks Offered
You can simply register & pay online or call 203-907-6594 with any questions.

 

Mar
22
Mon
2021
Report Writing for Managers Training Seminar @ LJB Security Training LLC
Mar 22 @ 8:00 am – 12:00 pm

Report Writing for Managers Training Seminar

In most states, including Connecticut it is responsibility of the Security Supervisor or Manager to instruct security officers under their employ on report writing. This Report Writing Training Program teaches your security officers how to write a report narrative, techniques for taking notes in the field and the importance of writing comprehensive reports. The Program includes the instructor’s manual with both report training Report Writing and Writing Reports. Although the names are similar each video approaches writing reports with different points of view.

Location: 58 Renshaw Drive East Haven, CT 06512

Tuition cost: $200

Effective security guard incident reportsImage result for security officer writing reportImage result for security officer writing report

 

Report Writing 1 & 2

10 Question test and answer key

Report writing is an essential responsibility for all security officers. It is also the most difficult. To ease this difficulty, LJB Security Training and Consulting offers this easy-to-understand training lesson plan. This training session not only explains the purpose of report writing but it also has action that highlights the instructor as he teaches.
This report writing training session includes but is not limited to:

o    The purpose of report writing

o    Accountability in reports

o    Daily log, incident reports, and more

o    Making a report narration

o    The who, what, where, when and why of report writing

o    Understanding military time

o    Keeping reports clear, concise and complete

o    Setting up and using a notebook

 

o    Making copies of reports

o    Reports and litigation

o    Reports reduce liability

o    Reporting malfunctions on posts

o    Reporting defective company equipment

o    Reading reports

o    The chain of custody

o   And more …

 

Writing Reports Training Session

10 Question test and answer key, The Writing Report lesson plan is the counterpart to the Report Writing lesson plan. This session’s focus on the techniques needed to write clear and straightforward reports. It gives the security officer guidelines to reduce entering repetitive information. This session comes with a sample templates of over 30 assorted sample reports that can be printed out over and over. Issue all or some of them to your security officers to use in the field as outline samples. This following is a partial list of the topics covered in this session. There is also a list of some types of reports in the Writing Reports Outline Samples template.

Topics

·        Analyzing a Report

·        Report Composure

·        Taking Notes

·        Straightforward Reports

·        Report Requirements

·        And More…

·        Sample Report Categories

·        Vehicle Theft

·        Lost Property

·        Juvenile Contact

·        Indecent Exposure

·        Arson

·        Prowler

 

•                   Child Endangerment

•                   Robbery

•                   Illegal Dumping

•                   False Report

•                   Assault with a deadly weapon

•                   Suspicious Person

•                   Accident / Medical

•                   Police Assistance

•                   Employee theft

•                   Burglary

•                   And more…

 

Course Description

LJB Security Training & Consulting has conducted a multitude of training for security companies, corporations, and small businesses. Now it is easier than ever to provide accurate, up-to-date OSHA training for your employees. LJB Security Training & Consulting is a leader in providing OSHA-based training which will help you meet OSHA requirements and help create a safer, more productive workplace for your employees. 

Each training program comes with a variety of printable materials specific to that topic. These files include the following items: program outline, employee quiz and answer key, pertinent OSHA regulation(s), site-specific information, training certificate, & Pocket Card for writing reports. 

  • Report Writing Manual
  • Topical Training Outline
  • Employee Quiz & Trainer Answer Key
  • Completion Certificate
  • Reports
De-escalation – Communication – Conversation Seminar Certification @ LJB Security Training LLC
Mar 22 @ 12:30 pm – 4:30 pm

De-escalation – Communication – Conversation Seminar

This class is for individuals who wish to improve the way they communicate with others.

The cost is $150.

Location: 58 Renshaw Dr East Haven, Ct 06512.

Image result for casual communication and de-escalation

De-escalation – Communication – Conversation Seminar – The objectives of this seminar will be to teach you the unspoken rules of oral communication and make you aware of how your nonverbal communication, such as gestures, stance, eye movement, facial expressions, demeanor, inflections, and attitude communicate our true inner most thoughts so that sometimes what you are saying non verbally conflicts with what you’re saying verbally and since 90% of all communication is nonverbal we need to be aware of that so we can somewhat control our actions and behaviors to make them more in sync with our verbal communication. By learning the unspoken rules of communication you will be able to communicate more effectively enabling you to have less stress and conflict in personal relationships, foster new friendships and relationships, drum up new business and networks, be able to successfully get your point across by allowing the person you’re conversing with (conversation partner or CP) to convey their complete thought without interruption, enabling you to be able to get the same in return therefore allowing a complete unadulterated thought process on both sides to be conveyed and reaching a compromise so that you and your CP will both win important points of the conversation so that everyone walks away happy.

Image result for DE-ESCALATION IN HOSPITALImage result for DE-ESCALATION IN HOSPITALRelated image

Mar
23
Tue
2021
Security Manager / Supervisor Seminar @ LJB Security Training LLC
Mar 23 @ 8:00 am – 4:00 pm

Security Manager / Supervisor Certification Seminar

First Class Supervisor Private Security Gold on Silver Shield BadgeImage result for security supervisor badge

This is a one day 8 hour Certification Seminar

As you know, without proper supervision of your security officers your contracts are in jeopardy. All security officers need to be knowledgeable of their duties on the various assignments. This can only be accomplished through post orientation by well-informed supervisors with basic supervision qualities. This training Program gives your managers and supervisors a quantum leap over other company supervisors. The Program consists of Intro to Security, Basic Supervision training and Post Orientation training, and Public Relations.

The Supervisor Training Program is an inclusive program ideal for security managers / supervisors for any security organization.

Unique and flexible, Security Supervision and Management Program course is designed to meet the needs of the security manger and supervisor. Candidates accepted into the program must successfully complete all course material and a certification exam.

Each potential manager / supervisor will be provided with a field training manual as well. The field training manual will get you through the rough beginning transition from officer to manager or supervisor and serve as a reference for all future security endeavors. This manual is renowned in the industry as one of the leading security manager / supervisor field training manuals. It will serve not only as an excellent source of information for the course, but as a valuable reference the practitioner or student. It is also an excellent text for upper level courses in Security Management, Homeland Security and similar disciplines.

Topics that will be covered in the course: (partial list):

  • Future of private security
  • Security personnel selection
  • Motivation and evaluation
  • Security officer scheduling
  • Interpersonal communications
  • Staff training and development
  • Company policies and procedures
  • Managing/supervising to reduce liability
  • Testimony in court
  • Risk and crisis management
  • Statistical analysis
  • Investigations
  • Legal aspects of security
  • Sexual harassment
  • Security medical response
  • Designing operations centers
  • Security technologies
  • Workplace violence
  • Crime prevention/community relations
  • Supervisor’s role in training
  • Testing for learning retention

Candidates will receive the following: 

  • Security Manager / Supervisor Field Training Manual 
  • Security Manager / Supervisor Certification from LJB Security Training and Consulting Premised that you participate and meet the following guidelines.

Program Guidelines:

  • Review Security Supervision and Management Field Training Manual.
  • Take a comprehensive exam. Questions are multiple choice questions/true/false
  • Examination graded, 70% accuracy required.
  • Successful completion – Completion Certificate Awarded. 

Should the candidate elect to proceed with the Certified Security Company Owner Course get in touch with me and I will review the qualifications, implications, tuition, and fees with you and we will proceed from there.

Location: 58 Renshaw Drive East Haven, CT 06512

Price: $299

These courses will be taught by me (Lou Bonito) personally. I have taught similar topics at the University of New Haven and Gateway Community College and I’ve been doing security and security management and supervision since 2005 as well as corrections since 1994. 

               

Related imageImage result for security supervisor

 

Mandatory Security Officer Certification Class for CT Guard Card 3-23/3-25 Special Location ***Hamden High School*** @ Hamden High School
Mar 23 @ 5:30 pm – 9:30 pm

Special Location: Hamden High School

2040 Dixwell Ave, Hamden, CT 06514, USA

WHEN: 3-23-2021 & 3-25-2021 5:30 TO 9:30 P.M.

FOR TUITION & RESERVING A SEAT CONTACT Rissa Webb

URL: CLICK HERE FOR MORE INFO

PHONE: 203-407-2028

EMAIL: rwebb@hamden.org

COST: $125

What to bring to Class:

  • IDENTIFICATION
  • NOTEPAD IF YOU WISH TO TAKE NOTES

Connecticut Mandatory Uniformed Security Officer Certification Course

This class is run on Special Holidays for individuals who can not take the class during the day time on weekends or simply do not wish to take time off from work. So if you’re NOT doing anything Monday Memorial Day and you wish to receive a CT Guard Card here’s your chance…grab it!!

This is the CT mandatory class for Security Officer Certification…CT Guard Card. The class goes over all the basics about the Security Industry and how to be a Security Officer. It also covers all the laws pertaining to the security industry in CT, all the state laws governing self defense and use of force, and the laws governing citizen’s arrest in Connecticut. We cover the use of force continuum, fire safety, the history of security, work place violence, terrorism, fire safety, communication skills, and many other aspects of the security industry. ***Important Info- I show you where the jobs are and explain how to get them!!!***

We are the best at what we do!!!

Also, the CT State Police have informed us that there is a state statute that now waives the class for veterans, active military, reserves and national guard. They have also informed us that they will now waive this education course to all retired law enforcement officers. We strongly suggest that if you fall under one of those categories that you call the CSP Special Licensing Unit if you have any specific questions before registering for this course as I want to make it very clear that they will wave this course. I hope all veterans, active military, reserves, national guard, and retired law enforcement understand that you should contact the CSP Special Licensing Unit at the Department of Emergency Services and Public Protection before registering for this course.
*Attention Active Military Personnel and Veterans*
MOS Security Training and Licensing Fee Waiver for qualifying armed forces personnel.
Public Act 14-131: Effective October 1, 2014, military personnel seeking licensure as a security officer in Connecticut may qualify for a waiver of the required security training course and licensing fee.  Please contact the Special Licensing and Firearms Unit at 860- 685-8494 to speak to security licensing personnel for additional information and specific requirements.
Look up Public Act 14-131
Mar
24
Wed
2021
Mandatory Security Officer Certification Class for CT Guard Card Wednesdays @ LJB Security Training LLC
Mar 24 @ 8:00 am – 4:00 pm

What to bring to Class:

  • $25 CASH FOR FINGERPRINT
  • $10 FOR PHOTOS
  • IDENTIFICATION
  • NOTEPAD IF YOU WISH TO TAKE NOTES

This is the Connecticut mandatory class for Security Officer Certification CT Guard Card.

The class goes over all the basics about the Security Industry and how to be a Security Officer.

It also covers all the laws pertaining to the security industry in CT, all the state laws governing self defense and use of force, and the laws governing citizen’s arrest in Connecticut.

We cover the use of force continuum, fire safety, the history of security, work place violence, terrorism, fire safety, communication skills, and many other aspects of the security industry.

***Important Info- I show you where the jobs are and explain how to get them!!!***

The cost is $100.

Location: 58 Renshaw Dr East Haven, Ct 06512.

Also, the CT State Police have informed us that there is a state statute that now waives the class for veterans, active military, reserves and national guard. They have also informed us that they will now waive this education course to all retired law enforcement officers. We strongly suggest that if you fall under one of those categories that you call the CSP Special Licensing Unit if you have any specific questions before registering for this course as I want to make it very clear that they will wave this course. I hope all veterans, active military, reserves, national guard, and retired law enforcement understand that you should contact the CSP Special Licensing Unit at the Department of Emergency Services and Public Protection before registering for this course.
*Attention Active Military Personnel and Veterans*
MOS Security Training and Licensing Fee Waiver for qualifying armed forces personnel.
Public Act 14-131: Effective October 1, 2014, military personnel seeking licensure as a security officer in Connecticut may qualify for a waiver of the required security training course and licensing fee.  Please contact the Special Licensing and Firearms Unit at 860- 685-8494 to speak to security licensing personnel for additional information and specific requirements.
Look up Public Act 14-131
Mar
25
Thu
2021
Incident – Accident Investigation for Managers Training Seminar @ LJB Security Training LLC
Mar 25 @ 8:00 am – 12:00 pm

Incident – Accident Investigation for Managers Training Seminar

This is an industry standard training course certified by OSHA  for instructing managers and human resource personnel in the skill of taking and investigating a sexual harassment complaint according to OSHA standards and regulations using OSHA paperwork.

Location: 58 Renshaw Drive East Haven, CT 06512

Tuition cost: $200

 

Every day someone is injured on a job, becomes ill from a work-related hazard or is fatally wounded while at work.  Many times these situations are attributed to and called an unfortunate “accident.” The reality is most, if not all, workplace injuries, illnesses and deaths could be avoided by providing a true safety culture.

While they may be unplanned and unwanted, accidents are generally not unavoidable.

Program includes:

16 page booklet is an excellent resource to complement our training program, and addresses the following areas:

Accident or incident

Reasons for investigating

Root cause analysis

Steps of the investigation

Investigation kit

Documentation

Interviewing employees

Determining root cause and corrections

 Course Description

LJB Security Training & Consulting has conducted a multitude of training for security companies, corporations, and small businesses. Now it is easier than ever to provide accurate, up-to-date OSHA training for your employees. LJB Security Training & Consulting is a leader in providing OSHA-based training which will help you meet OSHA requirements and help create a safer, more productive workplace for your employees. 

Each training program comes with a variety of printable materials specific to that topic. These files include the following items: program outline, employee quiz and answer key, pertinent OSHA regulation(s), site-specific information, training certificate, & Incident Investigation manual.

  • Incident Investigation Manual
  • Topical Training Outline
  • Employee Quiz & Trainer Answer Key
  • Completion Certificate
  • Incident Investigation Supplemental Documents
Facility Emergency Management Seminar (Security or General Public) @ LJB Security Training LLC
Mar 25 @ 12:30 pm – 4:30 pm

This training helps individuals and organizations in developing and managing Facility Emergency Plans for preparedness and resilience.

Who should sign up?

Individuals, Security Officers, Managers, Employees, Schools, malls, places of business, hospitals… basically anywhere where security is of concern or individuals who wanted to be considered for management.

This certification is for Security or Management.

 

003cv 003EMSRYL 006a 9Y625_AS01

Greensburg, KS May 19, 2007 - An incident command briefing at the FEMA Emergency Operations Center keeps everyone updated on progress and safety issues. Briefings are held twice daily with representatives of relief organizations and town, county, state, and federal governments. Photo by Greg Henshall / FEMA

Greensburg, KS May 19, 2007 – An incident command briefing at the FEMA Emergency Operations Center keeps everyone updated on progress and safety issues. Briefings are held twice daily with representatives of relief organizations and town, county, state, and federal governments. Photo by Greg Henshall / FEMA

download

fig_01 fig03 figure1-3 incident_command_system lik9sar 029

 

Check below

What you get

Certification Facility Emergency Management, Development and Implementation of an Incident Emergency Command and Emergency Plan

Facility Emergency Management training is designed to help small and medium sized organizations create facility action plans and institute emergency procedures and comply with FEMA’s PS-Prep initiative – the Voluntary Private Sector Preparedness Accreditation and Certification Program.

The purpose of PS-Prep is to ensure that the private sector is able to prepare for and recover from major disruptive incidents, thereby promoting national resilience and security.In an organization, the Emergency Manager is responsible for protecting those within the facility, whether they are security officers, security managers, students, employees, patients, customers or visitors. Knowing what to do when faced with an emergency can mean the difference between life and death. This program will help facilities develop and maintain an emergency plan to be used at incidents of all sizes, whether inside or outside of the facility.

Topics covered include:

  • Developing an emergency management structure
  • The role of the emergency management team
  • Setting up the Emergency Operations Center (EOC)
  • Procedures for interfacing with local and regional response personnel
  • Appropriate response to different levels of incidents
  • Mitigation and prevention
  • Preparedness
  • Response
  • Recovery
  • The Incident Command System

Course name: Facility Emergency Management
Course length: 4 hours
Class price: $200 (Hit the “Pay Now” button to register and pay)

Certification: Facility Emergency Management
Location: 58 Renshaw Drive East Haven, CT 06512

Who should take this Facility Emergency Management class
Security officers, security managers, managers, human resource specialists, students, employees, patients, customers or visitors…this class is open to the general public.

Payment

You can register and pay for the training right here online. Just hit the “Pay Now” button to register.

About Us – Trust
I’ve been security officer instructor since 2007 and a hostage negotiator instructor since 1998. I take this responsibility seriously. I fully understand that you may not only need these life saving skills at work, but you may also need them at home to protect and save a loved one…and that’s what this is all about…FAMILY FIRST!!!

 

Wear comfortable clothes. We are friendly, experienced, and professional and I am sure you will have a fun and stress-free training class. 

 

Mar
26
Fri
2021
CPR & First Aid AED American Heart Association Fourth Friday/Month @ LJB Security Training LLC
Mar 26 @ 8:00 am – 2:00 pm

We offer a CPR & First Aid class which includes AED training with an Automated Electronic Defibrillator.

This certification is for Adult, Child and Infant certifications all at once.

 

american-heart-association-cpr-firstaid cpr-first-aid Check below

What you get

Certification from American Heart Association for Adult, Child & Infant CPR/First Aid/AED

The Heartsaver First-aid/CPR/AED class covers the following topics: bleeding control, seizures, epi pen use, allergic reactions, snake bites, broken bones, poisoning, CPR for adults, children, and infants, choke-saving, how to use an AED (automated external defibrillators), and other life-threatening emergencies.

This course is for renewing, rectification or initial student and is considered a basic first-aid class.
There are not any official lunch breaks in this course but there will be breaks on the hour.

Course name: Heartsaver First-aid/CPR/AED
Course length: 5 hours
Class price: $125 (Hit the “Pay Now” button to register and pay)

Book Price: Book included with course, $25 dollar value
Certification: American Heart Association
Card: Valid for 2 years, receive card via mail after class
Location: 58 Renshaw Drive East Haven, CT 06512

Who should take this CPR & first-aid class
Teachers, summer camp counselors, coaches, foster care, social workers, maritime (US Coast Guard approved) nannies, parents, grandparents, babysitters (ten years or older), construction, acupuncture students, general workplace.

Payment

You can register and pay for the training right here online. Just hit the “Pay Now” button to register.

About Us – Trust
I’ve been certified to teach CPR and First Aid since 2007. I take this responsibility seriously. I fully understand that you may not only need these life saving skills at work, but you may also need them at home to protect and save a loved one…and that’s what this is all about…FAMILY FIRST!!!

Compare Us With Other CPR/First-aid Companies everywhere.

Us: AHA CPR/First-aid Trainer.

Others: Beware of uncertified CPR/first-aid classes

Wear comfortable clothes and remove lipstick and lip gloss before practicing on the CPR manikins. If you have back or knee problems, tell your instructor, and you can practice on a table. Children and non-participants are not allowed in the classroom. Our AHA instructors are friendly, experienced, and professional and I am sure you will have a fun and stress-free CPR training class. The current textbook for this course will be included free of charge. Course includes price of workbook. 

Warning About Online CPR & First-aid Classes
There are a few websites where you can enter in your name, pay $50, and then print out an online CPR & first-aid card – all within 5 minutes. This type of fake online CPR/first-aid card is well known by your employer and is not accepted for any type of job requirement.

Warn your friends and coworkers about this internet scam.

 

Active Shooter Training: Rapid Response & Event Survival (for security officers & civilians) 4th Friday 2-4pm @ LJB Security Training LLC
Mar 26 @ 2:00 pm – 4:00 pm

Our Active Shooter: Rapid Response class teaches active shooter (mass shooting spree) rapid response and containment, and is intended for law enforcement and first responder professionals.

Recent active shooting events both inside and outside the US demonstrate the need to prepare local, regional, state, federal & military resources to plan for and respond to these events. Planning & preparedness is critical to the successful outcome of an active shooter incident.

This class is designed to improve official response to active shooter incidents by instructing students in:

  • Tactics/strategy for response to active shooter event
  • Facility preparedness
  • Incident command
  • Response equipment
  • Approach/entry/search options

This class also teaches us How to Survive an Active Shooter Event (mass shooting spree) response and survival tactics, and is intended for general civilian (non-LEO or first responder) audiences, including school staff.

Recent school shootings and other active shooting events both inside and outside the US demonstrate the need to prepare civilians – particularly school employees – to plan for and respond to these events. Planning & preparedness is critical to the successful outcome of an active shooter incident.

This class is designed to improve civilian response to active shooter incidents, and will:

  • Discuss the history of school violence
  • Discuss the importance of preparation for an active shooter event ,not only by first responders, but also by school personnel
  • Teach about what you might expect from law enforcement during an active shooter response, and also about ideas and methods of response for school personnel
  • Discuss the importance of educators, law enforcement , other first responders and those personnel involved in the secondary response to collaborate in preparation and prevention
  • Discuss the importance of stopping school violence/ active shooter events before they start.

The cost is $100 per student

Location: 58 Renshaw Dr East Haven, Ct 06512.

  • Related imageImage result for Active shooter rapid response and event survival
Hostage Negotiator / Crisis Negotiator Intro Seminar @ LJB Security Training LLC
Mar 26 @ 6:00 pm – 10:00 pm

LJB Security Training | Get CT's Mandatory Security Officer (Guard Card) With Our 1-Day Certification Course

HOSTAGE NEGOTIATOR / CRISIS NEGOTIATOR Intro Seminar

LJB Security Training and Consulting is the only agency in CT that specializes in all levels of training and consulting.

  The training program has been taught in several formats and can be tailored to fit your business. Training is at 58 Renshaw Drive East Haven, CT 06512 or can be on site at your location.

 The biggest problem we face in crisis negotiators is the serious lack of education/training. Remember crisis negotiation is a serious business!!!!!

We are the best at what we do!!!

The cost is $199.

Location: 58 Renshaw Dr East Haven, Ct 06512.

All participants are trained in the following areas:

Avoiding Escalating Violence

Psychologist Kris Mohandie says the first police to respond to a hostage situation must be trained to remain calm to avoid antagonizing perpetrators and escalating situations into violence.

Active Listening and Emotion Labeling

The negotiator tries to establish a relationship with the hostage-taker by finding out why they’re there and what they’re upset about using active listening and emotion labeling.

The Hostage as Negotiating Tool

Psychologist John Potter says hostage-taking is all about gaining power and using hostages as a negotiating tool. At USC the emergency room continues to function amidst the hostage crisis.

The Danger of Role Lock

In a hostage situation, if a stand-off drags on too long people get locked into their roles of hostage-takers and negotiators, which are hard to break.

Paranoia Can Lead to Violence

Psychologist Kris Mohandie says paranoid people develop a violent action imperative when they make a decision to act and a time imperative when they feel they must act.

Reasoning with Hostage-Takers

Active listening is the key to lowering hostage-taker’s anxiety level and getting them to reason. The FBI Crisis Negotiation Unit gives courses on hostage negotiation using role playing.

Hogan Alley Training Camp

Hogan Alley is a mock town which serves as a hostage negotiation training camp for police. Police role play different hostage scenarios, learning roles of coach and primary negotiator.

The Hostage-Taker’s Background

Police try to predict a hostage-taker’s next move by studying his background. At USC, police view hostages at low risk for violence because they don’t fit the mold of Torres’ imaginary antagonists.

The Stockholm Syndrome

The “Stockholm Syndrome” is a strong, tension-charged bond between hostage and hostage-taker. It is named after a bank robbery in Sweden where a hostage and a bank robber fell in love.

Negotiator-Perpetrator Relationships

Hostages and negotiators often bond with the hostage-taker. They can become upset if the perpetrator is hurt, so the Incident Commander decides when to take police action.

Hostages’ Psychological Scars

After Torres surrenders, police learn he intended to shoot more doctors and then kill himself. Former hostage, Anne Tournay, suffers from nightmares and psychological scars after the incident.

Aftermath of a Hostage Crisis

Former hostage, Anne Tournay, forgives her captor and now corresponds regularly with him. Her career path changed to focus on clinical work instead of research as a result of the incident.

Description

Introduction to Crisis/Hostage Negotiation: Understand the premise of crisis negotiation. Recognize elements of successful crisis negotiation. Apply common crisis negotiation terms.

Team Structure:  The structuring of a crisis negotiation team and the importance of command personnel, as well as command personnel’s understanding and support will be discussed. (This structure works for small and large agencies alike) Determine organizational requirements for an effective crisis response. Coordinate personnel, resources and equipment for crisis negotiation. Identify training requirements associated with crisis negotiation.

Basics of Negotiating:  The function and duties of each team member, including command personnel, will be explained and discussed. Negotiation strategies will also be discussed. Negotiation Operation Command (NOC) and Tactical Operation Command (TOC) – what are they and how do they function with each other during a SWAT incident. Apply safety and security measures to contain a crisis. Establish command and control during a crisis incident. Mitigate a crisis incident.. Establish operational objectives during a crisis. Evaluate and manage risk during a crisis incident. Plan a risk-effective negotiation strategy.

Intelligence: Develop a system for managing intelligence. Recognize the value of intelligence in mitigating a crisis. Differentiate categories of crisis intelligence. Apply intelligence to resolving a crisis incident. Maintain effective incident information charts and dialogue records. Social media is huge. In today’s world the negotiator has to be aware of how social media works and how it can help and hinder negotiations.

Communication Skills:  The student will be given an in-depth overview of communication skills, both conversational speaking and active listening will be discussed. Recognize the value of effective communication in crisis negotiation. Apply the principles of the behavioral influence steps. Recognize barriers to effective communication. Apply basic communication skills to crisis negotiation.

Psychology in Negotiations:  In this segment, students will discuss in layman’s terms the mental and personality disorders that are prevalent during crisis situations. Identifying the mental or personality disorder and dealing with it in a crisis situation. Students will learn the three most common types of suspects that are involved in hostage/barricade incidents. Recognize characteristics of mentally ill or emotionally disturbed subject Apply techniques for communicating with mentally ill or emotionally disturbed individuals.

Terrorism and extremist groups:  Can we negotiate with a terrorist or extremist groups?. An understanding of the ideology and culture of terrorists and extremist groups will be discussed

Case Studies: Each and every hostage and crisis situation is different. The cases we will review are a diverse sampling of the instructor’s experiences and other incidents from across the nation.

Suicide Intervention:  Can you talk a person into committing suicide? The truth and the myths about suicide will be discussed. Recognize suicide trends within the United States. Identify terminology associated with suicide. Identify risk factors associated with suicide. Identify risk indicators associated with the immediacy of suicidal intent. . Apply effective intervention techniques for the actively suicidal person.

Role Play:  Students will gain knowledge on what team members roles and responsibilities are. Apply basic communication skills to crisis negotiation. Recognize and apply factors that contribute to successful crisis negotiation. Document crisis negotiation team activities. Apply intelligence to resolving a crisis incident.

Additional topics attendees will have gained knowledge in:

  • Recognize circumstances conducive to successful crisis negotiation.
  • Recognize and apply strategies that contribute to successful crisis negotiation.
  • Recognize a non-negotiable situation.
  • Recognize and understand risk/benefit regarding the use of third party intermediaries.

LJB Security Training | Get CT's Mandatory Security Officer (Guard Card) With Our 1-Day Certification Course

I am a retired Hostage / Crisis Negotiator from the Connecticut Department of Corrections. I was on the tactical response unit (SITCON) for 15 out of my 20 years. I was also an instructor at the Connecticut Correctional Academy.

I trained thousands of correctional employees in first responder and hostage survival. I also trained negotiators for the CT DOC, 3 police departments in CT, and the Federal Bureau of Prisons. I will personally be instructing the course and I will be using my 20 plus years of law enforcement experience and 16 plus years of security experience plus my 20 plus years as an instructor to author and instruct the course myself.

LJB Security Training & Consulting is the only agency in CT that specializes in all levels of Crisis Negotiations Training

All participants are trained in the following areas:  ( This only covers the basics. There are dozens of areas)

 First we will examine the roots of Hostage / Crisis Negotiations. The students will learn the ‘why’ of negotiating and the numerous ways that a Crisis Negotiation Team should be utilized. Downs V. the United States will also be discussed

Tactical Use of Negotiators: The role of the negotiator is misunderstood in many tactical circles. The student will learn the value of negotiators in deploying the tactical option. How can negotiators aid tactical teams?

Team Structure: The structuring of a crisis negotiation team and the importance of command personnel, as well as command personnel’s understanding and support will be discussed. (This structure works for small and large agencies alike)

Basics of Negotiating: The function and duties of each team member, including command personnel, will be explained and discussed. Negotiation strategies will also be discussed. Negotiation Operation Command (NOC) and Tactical Operation Command (TOC) – what are they and how do they function with each other during a SWAT incident.

Social Media: Social media is huge. In today’s world the negotiator has to be aware of how social media works and how it can help and hurt negotiations

Communication Skills: The student will be given an in-depth overview of communication skills. Both conversational speaking and listening will be discussed.

Psychology of Negotiations: In this segment, students will discuss in layman’s terms the mental and personality disorders that are prevalent during crisis situations. Identifying the mental or personality disorder and dealing with it in a crisis situation. Students will learn the three most common types of suspects that are involved in hostage/barricade incidents.

Terrorism and the Negotiator: In today’s world the chances are higher than ever of the possibility of a terrorist involved hostage incident. Can we negotiate with a terrorist? We will discuss the different methods of negotiating with a terrorist. An understanding of the ideology and culture of terrorists. Can we negotiate with TERRORISTS?

Case Studies: Each and every hostage and crisis situation is different. The cases we will review are a diverse sampling of the instructor’s experiences and other incidents from across the nation.

Suicide Intervention: Can you talk a person into committing suicide? The truth and the myths about suicide will be discussed.

The Resolution: Sometimes our success is bittersweet- we will discuss the good and bad side of a resolution.

The Aftermath: Negotiator Stress- second guessing and Monday morning quarterbacking will be discussed.

Role Play: Instructor will guide the students through the tense and very stressful job of negotiating with various types of hostage takers and emotionally disturbed people.

Upon completion attendees will have gained knowledge in the following areas:

  1. Crisis Team Structure
  2. Dynamics of Negotiations
  3. Value of using trained police negotiators as opposed to clergy, politicians, mental health professionals or family members
  4. Psychology in Hostage Negotiations
  5. The Team Concept – Tactical and Negotiation
  6. Communicating with People in Crisis (bosses and politicians included)
  7. Negotiating with Terrorists
  8. Negotiator Stress
  9. Practical Hands-on Role Play

The training program has been taught in several formats and can be tailored to fit your business. Training is at 58 Renshaw Drive East Haven, CT 06512 or can be on site at your location.

 The biggest problem we face in hostage or crisis negotiations is the serious lack of education/training. Remember Hostage / Crisis Negotiations is a serious business!!!!!

We are the best at what we do!!!

The cost is $200.

Location: 58 Renshaw Dr East Haven, Ct 06512.

Image result for hostage negotiationsImage result for hostage negotiations

Related imageRelated image

Image result for hostage negotiations

Image result for hostage negotiationsImage result for hostage negotiations