Hostage Negotiator / Crisis Negotiator Intro Seminar

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When:
July 9, 2019 @ 6:00 pm – July 10, 2019 @ 10:00 pm
2019-07-09T18:00:00-04:00
2019-07-10T22:00:00-04:00
Where:
LJB Security Training LLC
Renshaw Drive
East Haven, CT 06512
USA
Cost:
199
Contact:
Louis Bonito
2039076594

LJB Security Training | Get CT's Mandatory Security Officer (Guard Card) With Our 1-Day Certification Course

HOSTAGE NEGOTIATOR / CRISIS NEGOTIATOR Intro Seminar

LJB Security Training and Consulting is the only agency in CT that specializes in all levels of training and consulting.

  The training program has been taught in several formats and can be tailored to fit your business. Training is at 58 Renshaw Drive East Haven, CT 06512 or can be on site at your location.

 The biggest problem we face in crisis negotiators is the serious lack of education/training. Remember crisis negotiation is a serious business!!!!!

We are the best at what we do!!!

The cost is $199.

Location: 58 Renshaw Dr East Haven, Ct 06512.

All participants are trained in the following areas:

Avoiding Escalating Violence

Psychologist Kris Mohandie says the first police to respond to a hostage situation must be trained to remain calm to avoid antagonizing perpetrators and escalating situations into violence.

Active Listening and Emotion Labeling

The negotiator tries to establish a relationship with the hostage-taker by finding out why they’re there and what they’re upset about using active listening and emotion labeling.

The Hostage as Negotiating Tool

Psychologist John Potter says hostage-taking is all about gaining power and using hostages as a negotiating tool. At USC the emergency room continues to function amidst the hostage crisis.

The Danger of Role Lock

In a hostage situation, if a stand-off drags on too long people get locked into their roles of hostage-takers and negotiators, which are hard to break.

Paranoia Can Lead to Violence

Psychologist Kris Mohandie says paranoid people develop a violent action imperative when they make a decision to act and a time imperative when they feel they must act.

Reasoning with Hostage-Takers

Active listening is the key to lowering hostage-taker’s anxiety level and getting them to reason. The FBI Crisis Negotiation Unit gives courses on hostage negotiation using role playing.

Hogan Alley Training Camp

Hogan Alley is a mock town which serves as a hostage negotiation training camp for police. Police role play different hostage scenarios, learning roles of coach and primary negotiator.

The Hostage-Taker’s Background

Police try to predict a hostage-taker’s next move by studying his background. At USC, police view hostages at low risk for violence because they don’t fit the mold of Torres’ imaginary antagonists.

The Stockholm Syndrome

The “Stockholm Syndrome” is a strong, tension-charged bond between hostage and hostage-taker. It is named after a bank robbery in Sweden where a hostage and a bank robber fell in love.

Negotiator-Perpetrator Relationships

Hostages and negotiators often bond with the hostage-taker. They can become upset if the perpetrator is hurt, so the Incident Commander decides when to take police action.

Hostages’ Psychological Scars

After Torres surrenders, police learn he intended to shoot more doctors and then kill himself. Former hostage, Anne Tournay, suffers from nightmares and psychological scars after the incident.

Aftermath of a Hostage Crisis

Former hostage, Anne Tournay, forgives her captor and now corresponds regularly with him. Her career path changed to focus on clinical work instead of research as a result of the incident.

Description

Introduction to Crisis/Hostage Negotiation: Understand the premise of crisis negotiation. Recognize elements of successful crisis negotiation. Apply common crisis negotiation terms.

Team Structure:  The structuring of a crisis negotiation team and the importance of command personnel, as well as command personnel’s understanding and support will be discussed. (This structure works for small and large agencies alike) Determine organizational requirements for an effective crisis response. Coordinate personnel, resources and equipment for crisis negotiation. Identify training requirements associated with crisis negotiation.

Basics of Negotiating:  The function and duties of each team member, including command personnel, will be explained and discussed. Negotiation strategies will also be discussed. Negotiation Operation Command (NOC) and Tactical Operation Command (TOC) – what are they and how do they function with each other during a SWAT incident. Apply safety and security measures to contain a crisis. Establish command and control during a crisis incident. Mitigate a crisis incident.. Establish operational objectives during a crisis. Evaluate and manage risk during a crisis incident. Plan a risk-effective negotiation strategy.

Intelligence: Develop a system for managing intelligence. Recognize the value of intelligence in mitigating a crisis. Differentiate categories of crisis intelligence. Apply intelligence to resolving a crisis incident. Maintain effective incident information charts and dialogue records. Social media is huge. In today’s world the negotiator has to be aware of how social media works and how it can help and hinder negotiations.

Communication Skills:  The student will be given an in-depth overview of communication skills, both conversational speaking and active listening will be discussed. Recognize the value of effective communication in crisis negotiation. Apply the principles of the behavioral influence steps. Recognize barriers to effective communication. Apply basic communication skills to crisis negotiation.

Psychology in Negotiations:  In this segment, students will discuss in layman’s terms the mental and personality disorders that are prevalent during crisis situations. Identifying the mental or personality disorder and dealing with it in a crisis situation. Students will learn the three most common types of suspects that are involved in hostage/barricade incidents. Recognize characteristics of mentally ill or emotionally disturbed subject Apply techniques for communicating with mentally ill or emotionally disturbed individuals.

Terrorism and extremist groups:  Can we negotiate with a terrorist or extremist groups?. An understanding of the ideology and culture of terrorists and extremist groups will be discussed

Case Studies: Each and every hostage and crisis situation is different. The cases we will review are a diverse sampling of the instructor’s experiences and other incidents from across the nation.

Suicide Intervention:  Can you talk a person into committing suicide? The truth and the myths about suicide will be discussed. Recognize suicide trends within the United States. Identify terminology associated with suicide. Identify risk factors associated with suicide. Identify risk indicators associated with the immediacy of suicidal intent. . Apply effective intervention techniques for the actively suicidal person.

Role Play:  Students will gain knowledge on what team members roles and responsibilities are. Apply basic communication skills to crisis negotiation. Recognize and apply factors that contribute to successful crisis negotiation. Document crisis negotiation team activities. Apply intelligence to resolving a crisis incident.

Additional topics attendees will have gained knowledge in:

  • Recognize circumstances conducive to successful crisis negotiation.
  • Recognize and apply strategies that contribute to successful crisis negotiation.
  • Recognize a non-negotiable situation.
  • Recognize and understand risk/benefit regarding the use of third party intermediaries.

LJB Security Training | Get CT's Mandatory Security Officer (Guard Card) With Our 1-Day Certification Course

I am a retired Hostage / Crisis Negotiator from the Connecticut Department of Corrections. I was on the tactical response unit (SITCON) for 15 out of my 20 years. I was also an instructor at the Connecticut Correctional Academy.

I trained thousands of correctional employees in first responder and hostage survival. I also trained negotiators for the CT DOC, 3 police departments in CT, and the Federal Bureau of Prisons. I will personally be instructing the course and I will be using my 20 plus years of law enforcement experience and 16 plus years of security experience plus my 20 plus years as an instructor to author and instruct the course myself.

LJB Security Training & Consulting is the only agency in CT that specializes in all levels of Crisis Negotiations Training

All participants are trained in the following areas:  ( This only covers the basics. There are dozens of areas)

 First we will examine the roots of Hostage / Crisis Negotiations. The students will learn the ‘why’ of negotiating and the numerous ways that a Crisis Negotiation Team should be utilized. Downs V. the United States will also be discussed

Tactical Use of Negotiators: The role of the negotiator is misunderstood in many tactical circles. The student will learn the value of negotiators in deploying the tactical option. How can negotiators aid tactical teams?

Team Structure: The structuring of a crisis negotiation team and the importance of command personnel, as well as command personnel’s understanding and support will be discussed. (This structure works for small and large agencies alike)

Basics of Negotiating: The function and duties of each team member, including command personnel, will be explained and discussed. Negotiation strategies will also be discussed. Negotiation Operation Command (NOC) and Tactical Operation Command (TOC) – what are they and how do they function with each other during a SWAT incident.

Social Media: Social media is huge. In today’s world the negotiator has to be aware of how social media works and how it can help and hurt negotiations

Communication Skills: The student will be given an in-depth overview of communication skills. Both conversational speaking and listening will be discussed.

Psychology of Negotiations: In this segment, students will discuss in layman’s terms the mental and personality disorders that are prevalent during crisis situations. Identifying the mental or personality disorder and dealing with it in a crisis situation. Students will learn the three most common types of suspects that are involved in hostage/barricade incidents.

Terrorism and the Negotiator: In today’s world the chances are higher than ever of the possibility of a terrorist involved hostage incident. Can we negotiate with a terrorist? We will discuss the different methods of negotiating with a terrorist. An understanding of the ideology and culture of terrorists. Can we negotiate with TERRORISTS?

Case Studies: Each and every hostage and crisis situation is different. The cases we will review are a diverse sampling of the instructor’s experiences and other incidents from across the nation.

Suicide Intervention: Can you talk a person into committing suicide? The truth and the myths about suicide will be discussed.

The Resolution: Sometimes our success is bittersweet- we will discuss the good and bad side of a resolution.

The Aftermath: Negotiator Stress- second guessing and Monday morning quarterbacking will be discussed.

Role Play: Instructor will guide the students through the tense and very stressful job of negotiating with various types of hostage takers and emotionally disturbed people.

Upon completion attendees will have gained knowledge in the following areas:

  1. Crisis Team Structure
  2. Dynamics of Negotiations
  3. Value of using trained police negotiators as opposed to clergy, politicians, mental health professionals or family members
  4. Psychology in Hostage Negotiations
  5. The Team Concept – Tactical and Negotiation
  6. Communicating with People in Crisis (bosses and politicians included)
  7. Negotiating with Terrorists
  8. Negotiator Stress
  9. Practical Hands-on Role Play

The training program has been taught in several formats and can be tailored to fit your business. Training is at 58 Renshaw Drive East Haven, CT 06512 or can be on site at your location.

 The biggest problem we face in hostage or crisis negotiations is the serious lack of education/training. Remember Hostage / Crisis Negotiations is a serious business!!!!!

We are the best at what we do!!!

The cost is $200.

Location: 58 Renshaw Dr East Haven, Ct 06512.

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Refund & Cancellation Policy

No refunds are available. If you can’t make a class that you paid for, you can reschedule by contacting me no later than 3 days prior to the date of class. You can only reschedule one time and must take the rescheduled class within 60 days of the original scheduled class. Registration is transferable to another student, but all the same rules apply. There is a $25.00 cash fee associated with changing your scheduled class date. All class changes must be done 3 days prior to the date of class. There is a $50.00 cash fee for any class $123 or less or a $75.00 cash fee for a $124 or higher associated with changing your scheduled date of class if there was a no-show-no-call or trying to postpone the day of the class.




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